I have been trying how to create some sense of urgency that our spare part store need to be more organized. So I decide to kick off 5S and lay down all the "waiting for decision" items near where people walk by everyday including the management with message "The leader is the person who suppose to make a decision"! Part of this I call it "make the problem surface" because it is this problem which always hide in the store where people get use to it and can not see it as the problem anymore.
Friday, November 13, 2009
Make the problem surface!
I have been trying how to create some sense of urgency that our spare part store need to be more organized. So I decide to kick off 5S and lay down all the "waiting for decision" items near where people walk by everyday including the management with message "The leader is the person who suppose to make a decision"! Part of this I call it "make the problem surface" because it is this problem which always hide in the store where people get use to it and can not see it as the problem anymore.
